Shipping policy

Effective Date: May 17, 2026

Processing Time

All orders are processed and produced within 1–4 business days of purchase. Orders placed on weekends or public holidays will begin processing the next business day. You will receive a shipping confirmation with tracking information once your order has been dispatched.

Shipping Destinations

We ship worldwide. Delivery times and costs vary depending on your location and will be calculated at checkout.

Estimated Delivery Times

Domestic (Canada): 3–7 business days. United States: 5–10 business days. International: 10–21 business days. These are estimates only and are not guaranteed. Delays may occur due to customs processing, carrier delays, or other factors outside our control.

Shipping Carriers

We ship using reputable carriers. The carrier assigned to your order will be confirmed in your shipping notification.

Customs, Duties, and Taxes

International orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the sole responsibility of the buyer. We are not responsible for delays caused by customs processing.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery window, please contact us and we will do our best to assist. We are not responsible for delays caused by carriers or customs authorities, but we will work with you to resolve the issue.

Incorrect Shipping Address

Please ensure your shipping address is correct before completing your order. We are not responsible for orders shipped to an incorrectly entered address. If you notice an error, contact us immediately and we will do our best to correct it before dispatch.